For us to perform optimally at the work we are called to do, several years of research has shown me that we have to understand, as a matter of principle, five basic concepts: Customer Relations, Human Resource Management, Strategy and Change Management, Managerial Leadership and Communications.
Teaching all of these concepts to a variety of managers in various environments for upward of 10 years has shown me how valuable the information is to our managerial development. Its only right to share this vital information, and so, I have decided to dedicated part of this blog to these five concepts and I would seek to discuss real life examples and scenarios that would be useful to the reader and help the manager improve in his managerial ability. That is what Optimum Performance is all about!
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