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Friday, October 14, 2016
The public sector performance controversy
In the public sector the challenge of performance may be measured in different ways to those in private sector. Profit may not play the part, but we can measure activity against costs and use this to monitor the return on investment(ROI). Income is now often linked to output and outcom3esw, while expenditure is firmly controlled and audited.
Public sector managers are consistently being asked to manage their organizations i n a more commercial, effective and efficient way. Exposed to competition without any guarantee of survival they must show that they are making a difference in the scheme of things or be shut down, relegated or disbanded. Public sector management is a little different from that of the private sector with the same urgencies: the need to get results and satisfy the customers and the pressure to meet the needs of stakeholders within the framework of the budget. This is often exemplified by the increasing movement of people in between the private and public sectors in many countries. The modern public sector in many countries has tried to divorce itself from the tag of being a government corporation and therefore not having to tackle the day to day challenges and demands that private sector have.
The different organizations also witness the attitude and disposition of various kinds of leaders with different management styles.
1. Authority Compliance Management which values production over people and often sees creativity and human relations as unnecessary!
2. Impoverished Management which is lassez faire or laid back in attitude and has little concern for people and production
3. Middle of the road management which tries to balance production and people but falls back on tested theories for results.
4. Paternalistic(Father knows best) management speaks for itself. It is largely overbearing and loves to micro manage the workforce.
5. Opportunistic Management Combines the attitude of: What's in it for me to match goals with performance and gain trust. The opportunistic would use any approach to get the results it desires.
6. Team management-Shows a concern for both people and production. It works to motivate employees to their highest level and explores alternative strategies and people aggressively and openly. All in a bid to get results.
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