When you feel like yelling in the bank!

I have had my account progressively depleted by bank charges that I cannot explain. I have a savings account with GT Bank in Nigeria, no matter what the balance is no interest has been  added on all I get is additional charges. First it was just ATM charges for a pittance of N26 a month, then it began to increase. I noted in one month that it had become N65, the last time I checked it had become N76 I suspect before the end of this year the bank will be charging me up N100 per month on my card. Now I need to state here that these charges stand whether I use the card or not. I tried sometime ago to open a Current account with the bank. It took them almost six months to acknowledge my credentials for an additional account. After acknowledging the bank said I have to go to the place where the current was domiciled to collect cheque books and other materials for the account. Now I live in Ogun State of Nigeria and to go all the way to Abule Egba in Lagos just to pick up a cheque book really isn't worth my time and money, so I have decided not to go.
I would sooner open another account in another bank. That would be easier. But GT Bank do not seem to realize that I have not opened the account or at least that I have not started operating it. How do I mean? Well the bank keeps sending me messages every month deducting money from an account that I have not even started using. The last time I checked it was about  -N1,370. Yes minus. So if I go ahead and put money in this account, the first thing the bank would do is subtract that amount of money from it. Its not very much money really and I would not mind except for the wahala involved. But is it really worth it? This is the time when you feel like yelling in the bank. But I have been going to the Ebranch near my residence in Ota without screaming.