Organizational development (OD) is a planned, organization-wide effort to increase
an organization's effectiveness,
efficiency and
viability.
Warren
Bennis has referred to OD
as a response to change, a complex educational
strategy intended
to change the beliefs, attitudes, values, and structure of
organization so
that they can better adapt to new technologies, marketing and challenges, and
the dizzying rate of change itself. OD
is neither "anything done to better an organization" nor is it "the
training function of the organization"; it is a particular kind of change process
designed to bring about a particular kind of end result. OD
can involve interventions in the organization's "processes," using behavioral science knowledge as well
as organizational reflection, system improvement, planning, and self-analysis.At
the core of OD is the concept of organization defined as two or more people
working together towards one or more shared goal(s). Development in this
context is the notion that an organization may become more effective over time
at achieving its goals.
OD
is a long range effort to improve organization's problem solving and
renewal processes,
particularly through more effective and collaborative management of
organizational culture, often with the assistance of a
change agent or catalyst and the use of the theory and technology of applied
behavioral science.Organizational
development is a "contractual
relationship between a change
agent and a sponsoring
organization entered into for the purpose of using applied behavioral science and or other organizational
change. A
change agent in the sense used here is not a technical expert skilled in such
functional areas as accounting, production, or finance. He is a
behavioral scientist who
knows how to get people in an organization involved in solving
their own problems. His
main strength is a comprehensive knowledge of human behavior, supported by a
number of intervention techniques. The catalyst for change include:
Competitive technology/Competition Inventors Radical thinkers Politics and policy Vogue/Fashion adherents
Competitive technology/Competition Inventors Radical thinkers Politics and policy Vogue/Fashion adherents
Economic environment
The areas that are normally associated with organizational development include organizational performance, balanced scorecard, performance improvement, process improvement, bench marking, strategic planning, succession planning, action research, leadership development and group dynamics.
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